Return Policy

RETURN POLICY

Credit, or exchange of your choice. We give you 10 days from the Delivery date.

BEATS THE MUSICAL INSTRUMENT STORE www.guitarlelo.com.

only accepts returns made within the first 10 days from delivery.

Should you find it necessary to return any merchandise, it must be shipped within this 10-day guarantee period. All returned items must be in the original packaging complete with all components including the warranty card and owner’s manual and show no signs of wear or abuse.

Please pack the item properly, as it was delivered to you, so that there is no damage or dents during return shipment process. Otherwise the return will either be refused or subject to a 20% restocking fee.

Refunds are made for product value only, excluding shipping and handling charges, unless you have received a damaged or defective product. Products received with physical damage must be reported to BEATS THE MUSICAL INSTRUMENT STORE (GUITARLELO.COM) within 2 days of the delivery date.

Terms & conditions for return process:

• Opened or used sets of strings, boxes of reeds,
• Computer software, Audio interface, Midi Keyboards (or any other product that require registration in order to be used. Once registered, the product cannot be reassigned to another user and therefore, we cannot accept the return)
• Beats the Musical Instrument Store(WWW.GUITARLELO.COM) only accepts returns made within the first Ten (10) days after delivery.
• Any instrument, whose serial number is missing, altered or tampered.
• All return items must include original packaging along the owner’s manual, warranty card and should not show any wear or abuse with the product.
• The following items are non-returnable except for defects:
• Saxophone, harmonicas ,earplugs, traditional and ethnic wind instruments, Internal earphones, etc. (hygiene issues),
• Pickups or other items that have been installed,
• Cassettes, CDs, DVDs, Drumheads and sticks, books and videos.
• Digital Pianos 88 Keys.
• Products damaged due to the use of an inappropriate power supply or products that were damaged due to voltage stability issues.
Return Process:
If you would like to return a product, it is required to contact us as soon as possible at +919899721794, 7503950405 or email us to BEATSMUSICALSTORE@GMAIL.COM.
All returns must be authorised and the return shipment must be mailed within 10 days of the delivery of your order.
Please pack the product .properly, as it was delivered to you, so that there is no damage or dents during return shipment process.
Please send your return to:
BEATS THE MUSICAL INSTRUMENT STORE